We’re always working to help you feel supported, informed and confident about your membership, and we hope this edition brings you something useful along the way.
Your HealthWise service spotlight 🔦
Your fellow members used HealthWise to speak to a GP over 9,000 times last year - and more than half came back again.
HealthWise is your free member benefits app where you have access to unlimited remote GP appointments. Could you do with a check in?
Getting the right financial advice when you need it
Financial decisions can be overwhelming, so having the right support can make all the difference. We've created a page all about getting financial advice from qualified experts, keeping in touch with them, and how to find an adviser if you don't have one.
📊 We surveyed 2,000 UK adults and found that nearly a quarter aren’t confident at all that their loved ones would cope if something happened to them. Your life insurance means that if the unexpected happens, your loved ones have the financial security they need to keep moving forward.
Thank you for trusting us to help protect what matters most.
A few reminders
If you ever need a little extra help with communication, understanding, or if you're going through a vulnerable time, you can tell our Member Support team. We’ll make a note of it so we can better assist you on your journey with us.
We're here to support you as much as we can, but just a heads up, we can't offer advice. We highly recommend talking to your financial adviser when you're making decisions about your policy or future coverage.
If you email us, please include at least three points of information to help us confirm your identity and get started with your request as quickly as possible. For example, you could share your date of birth, postcode, policy number, or the last four digits of the bank account you use to pay your premiums.
Contact us:
0300 123 3201
member@the-exeter.com
The Exeter is a trading name of Exeter Friendly Society Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Register number 205309) and is incorporated under the Friendly Societies Act 1992 Register No. 91F with its registered office at Lakeside House, Emperor Way, Exeter, England EX1 3FD.
